Cashier
Deposit Funds
Grand Online Casino will accept purchases in US Dollars (USD), UK Pounds (GBP), Euro (EUR), Hong Kong Dollars (HKD), South African Rand (ZAR) based on the currency version of the casino selected. If you choose to make a purchase using a currency not supported by your selected version, the purchase will be converted using the conversion rate of the Bank or Credit Card Company that you deal with on the date of purchase (exchange fees may apply).
Retrieve Winnings
Use the casino software to make all your withdrawals. Click the 'Cashier' button on the main screen of the software then enter the amount you wish to withdraw in the space provided. Your withdrawal will be recorded with us immediately.
** The equivalent of $8000 USD for these currencies.
Retrieval Methods:
NETeller
Please note that Neteller is NO longer available for deposits and withdrawals by Canadian players. NETeller is an online money transfer service that you can use to deposit funds to your casino account. You can deposit, withdraw, and transfer funds to your casino account using NETeller.
Wire Transfer
You will be asked to provide your bank details when you select this method. Please note that the minimum amount eligible for a wire transfer is $100.
Bank draft
A check will be mailed to the address you provided upon registration when you select this method. For an additional flat fee you can select Bank Draft Express to receive your winnings faster.
Deposit Funds
Grand Online Casino will accept purchases in US Dollars (USD), UK Pounds (GBP), Euro (EUR), Hong Kong Dollars (HKD), South African Rand (ZAR) based on the currency version of the casino selected. If you choose to make a purchase using a currency not supported by your selected version, the purchase will be converted using the conversion rate of the Bank or Credit Card Company that you deal with on the date of purchase (exchange fees may apply).
| USD | EUR | GBP | HKD | ZAR | |
|---|---|---|---|---|---|
| Minimum deposit amount per transaction | 20 | 20 | 20 | 160 | 140 |
| Maximum deposit amount per transaction | 1,000 | 1,000 | 1,000 | 32,000 | 7,000 |
Deposit Methods:
myCitadel | Credit Card | NETeller
CLICK2PAY | Moneybookers
myCitadel | Credit Card | NETeller
CLICK2PAY | Moneybookers
Retrieve Winnings
Use the casino software to make all your withdrawals. Click the 'Cashier' button on the main screen of the software then enter the amount you wish to withdraw in the space provided. Your withdrawal will be recorded with us immediately.
| USD | EUR | GBP | HKD | ZAR | |
|---|---|---|---|---|---|
| Minimum withdrawal amount per transaction | 50 | 35 | 25 | 386 | 334 |
| Maximum withdrawal amount per week | 8,000 | ** | ** | 62,000 | 56,000 |
- Any balance of £/€/$ 10 or less is reversed into your play account; an existing balance of less than £/€/$ 20 (for a period of one month) is subject to an automatic reversal.
- First time withdrawals and changes to payment instructions are subject to clearance by our Security Department. This can take between 5-10 business days.
Retrieval Methods:
NETeller
Please note that Neteller is NO longer available for deposits and withdrawals by Canadian players. NETeller is an online money transfer service that you can use to deposit funds to your casino account. You can deposit, withdraw, and transfer funds to your casino account using NETeller.
Wire Transfer
You will be asked to provide your bank details when you select this method. Please note that the minimum amount eligible for a wire transfer is $100.
Bank draft
A check will be mailed to the address you provided upon registration when you select this method. For an additional flat fee you can select Bank Draft Express to receive your winnings faster.
